FREQUENTLY ASKED QUESTIONS

We only manufacture or source equipment from factories that we have personally inspected and approved to be of a high standard.

Most of our branded products are manufactured in Italy, China, Turkey, United Kingdom & Ireland.

Our ambition is stock all of our products at our premises in Hertfordshire, minimising lead time from the point of order. Typically we can deliver within only a few days, but for an accurate lead time we recommend contacting us.

We will always reassure and offer up to date advice as to the the delivery schedule of your order. However, please consider that as many products will be welded / fabricated to suit your requirements combined with using third party couriers, delays can sometimes occur for which we cannot be held liable.

Many attachments will have customised brackets according to your machine information, so if the order has been manufactured we are unable to cancel your order. However, if we have not processed any customised manufacturing or your product(s) did not require this, one of our team will happily cancel your order.

Please refer to our Shipping & Delivery Information page for full details.